March 25, 2023

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Respawn discusses Apex Legends server issues in mammoth blog post

Server issues have always been a bit of a hot topic within the Apex Legends community, with players highlighting problems with lag, code:net errors and – more recently – DDoS attacks on ranked servers. To address all these concerns, Respawn has now published a developer deep dive aiming to “demystify” some of the problems, and explain what the team is doing to address them. You might want to put the kettle on, as this one’s a long read.

Written by lead engineer Samy “Ricklesauceur” Duc, the blog post notes that Respawn has made some changes to how it tracks server issues. The introduction of a performance display in Season 6 meant players could report their problems more accurately, and Respawn also began tracking key performance metrics for players and servers. In recent seasons, Respawn also used a data science team to systematically analyse performance data. But despite all this, Duc said this approach means Respawn can still be slow to fix problems.

“From the moment you start noticing problems, it may take us up to two weeks to find a fix, and even more to deploy the solution if it requires a server patch,” Duc said. “We can do better. We will do better. So let’s talk about solutions.”

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