UK high street chain GAME has acknowledged customers awaiting pre-orders are currently facing “issues” accessing their accounts online, as they wait for delayed deliveries to arrive.
GAME customers with items they had pre-ordered and already paid for told Eurogamer they had received no advance notice of any issue, and have been unable to check the status of their orders online. The issues follow Eurogamer’s reporting that GAME was ending in-store pre-orders.
“The GAME website is currently undergoing upgrades, and as a result, we are aware that some customers are experiencing issues accessing their GAME accounts and order details,” a spokesperson for parent company Frasers Group said.
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