In an interview with the LA Times, Blizzard president Mike Ybarra discussed the monetization of Diablo Immortal and the criticism it has faced.
Since its release, many players and Diablo fans have voiced distaste over the number of microtransactions along with the cost of fully upgrading a character leaving many to compare Diablo Immortal to a pay-to-win mobile title.
The game itself reportedly skipped release in the Netherlands and Belgium due to the game’s loot boxes which run afoul of laws against RNGs in both countries.