Some players are finding themselves unable to access EA games on PlayStation and Xbox if their console accounts are tied to an EA account with an expired password.
The problem centres around the fact that many players created EA accounts in the distant past – for one reader who got in contact, it was over a decade ago – and tied it to an email address that has long since been shut down. For anyone with a now-abandoned school or work email, it’s a similar story.
Now, when EA’s account system asks for a password reset, it can only send an email to that lost address.
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