This week’s initial rollout of Sony’s new PlayStation Plus – limited, so far, to countries in Asia – has been plagued by complaints from fans who stacked subscriptions ahead of time and unexpectedly found Sony wanted them to cough up the difference when converting their membership to its new tiers.
Numerous users reported via social media that they had been told they would have to pay up for any difference in pricing – achieved via stacking or from redeeming discounted PlayStation Plus offers – for the full term of their remaining subscription balance. It was a situation that left some with eye-opening charges to suddenly cough up.
Now, following general confusion and a good deal of online backlash, Sony has finally acknowledged the situation and termed it as a “technical error” which “has been fixed”.