Microsoft is one of the first major tech comapnies to respond to calls to re-examine its stance on right to repair, and has pledged to re-think it’s stance on the subject and make changes to its policies by the end of next year.
Per Grist and the shareholder advocacy group As You Sow, Microsoft is willing to address the concerns of the right to repiar movement, and has agreed to hire an independent consultant to look into the benefits of giving consumers more tools and rights when it comes to repairing their own tech.
Traditionally, access to parts and repair documentation has been made intentionally tricky for consumers as companies like Apple, Microsoft and Samsung prefer to coax consumers into using expensive repair partners or buying new products outright to replace faulty goods.