The next expansion for MMORPG Final Fantasy 14, Dawntrail, is up for pre-order, but the process has been beset with issues.
It began with failed card payments when pre-ordering on the Square Enix Store, which Square Enix acknowledged. In a post on X, it suggested using PayPal instead and then stated transaction difficulties had been resolved, before admitting some issues persisted. Using the ‘Guest Checkout’ was recommended instead.
And that was if users could even reach the store. The website was unable to cope with the amount of traffic, meaning fans were beset with error messages before even reaching card payments.
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