Final Fantasy 7 Rebirth players who bought the game digitally cannot platinum the game.
According to Kotaku, ever since Square Enix pushed out the 1.020 patch, one of the RPG’s last side quests – Can’t Stop, Won’t Stop – can only be completed by those who bought the game physically.
“The questline is bugged for some people and no matter what you do it won’t process your scores against him,” said one player on the FF7 subreddit. “I’ve hit over 32k on the bike minigame multiple times in a row, trying various different ways to see if it will finally go through, and it just never pops for his quest.”