{"id":956763,"date":"2026-01-02T03:45:15","date_gmt":"2026-01-02T03:45:15","guid":{"rendered":"https:\/\/www.polygon.com\/?p=447033"},"modified":"2026-01-02T03:45:15","modified_gmt":"2026-01-02T03:45:15","slug":"sony-pulls-concord-from-sale-will-refund-customers","status":"publish","type":"post","link":"https:\/\/arcader.org\/news\/sony-pulls-concord-from-sale-will-refund-customers\/","title":{"rendered":"Sony pulls Concord from sale, will refund customers"},"content":{"rendered":"<figure> <img decoding=\"async\" alt=\"\" data-caption=\"\" data-portal-copyright=\"\" data-has-syndication-rights=\"1\" src=\"https:\/\/arcader.org\/wp-content\/uploads\/2024\/09\/sony-pulls-concord-from-sale-will-refund-customers.png\" \/><figcaption><\/figcaption><\/figure>\n<p class=\"has-text-align-none\">Firewalk Studios\u2019 hero shooter <em><a href=\"https:\/\/www.polygon.com\/24211550\/concord-ps5-pc-beta-player-numbers\">Concord<\/a><\/em>, which launched on PlayStation 5 and Windows PC on Aug. 23, will be pulled from sale later this week (and taken offline) in the wake of its disastrous launch, Sony announced on its <a href=\"https:\/\/blog.playstation.com\/2024\/09\/03\/an-important-update-on-concord\/\">PlayStation Blog<\/a>. Players who purchased <em>Concord<\/em> will be refunded, the studio said, as it \u201cexplore[s] options\u201d for the game, and \u201cdetermine[s] the best path ahead.\u201d<\/p>\n<p class=\"has-text-align-none\">Ryan Ellis, game director at Firewalk Studios, announced <em>Concord<\/em>\u2019s fate in a message to players, writing that \u201caspects of the game and our initial launch didn\u2019t land the way we\u2019d intended.\u201d<\/p>\n<p class=\"has-text-align-none\">\u201c<em>Concord<\/em> fans \u2014 we\u2019ve been listening closely to your feedback since the launch of <em>Concord<\/em> on PlayStation 5 and PC and want to thank everyone who has joined the journey aboard the Northstar,\u201c Ellis wrote. \u201dYour support and the passionate community that has grown around the game has meant the world to us.\u201d<\/p>\n<p class=\"has-text-align-none\">\u201cHowever, while many qualities of the experience resonated with players, we also recognize that other aspects of the game and our initial launch didn\u2019t land the way we\u2019d intended. Therefore, at this time, we have decided to take the game offline beginning September 6, 2024, and explore options, including those that will better reach our players.\u201d<\/p>\n<p class=\"has-text-align-none\"><em>Concord<\/em> sales ended on Tuesday, and full refunds will be issued for players on PS5 and PC. \u201cIf you purchased the game for PlayStation 5 from the PlayStation Store or PlayStation Direct, a refund will be issued back to your original payment method,\u201d Ellis wrote.<\/p>\n<p class=\"has-text-align-none\">Sony and Firewalk launched <em>Concord<\/em> to tepid response last month; the game drew unfavorable coverage for its shockingly low concurrent player numbers on Steam, where less than 700 people were playing the game during launch weekend. Those numbers fell further in the weeks after launch, according to <a href=\"https:\/\/steamdb.info\/app\/2443720\/\">SteamDB<\/a>. On Tuesday, about 30 people were playing Concord simultaneously, a dire indicator of the game\u2019s health. A recent report from <a href=\"https:\/\/www.ign.com\/articles\/concord-is-estimated-to-have-sold-only-25000-units-heres-why-analysts-think-its-failing\">IGN<\/a> said that the game was estimated to have sold around 25,000 copies.<\/p>\n<p class=\"has-text-align-none\"><em>Developing\u2026<\/em><\/p>\n<p><a href=\"https:\/\/www.polygon.com\/gaming\/447033\/concord-ps5-pc-pulled-refunds-sony-firewalk\">Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Firewalk Studios\u2019 hero shooter Concord, which launched on PlayStation 5 and Windows PC on Aug. 23, will be pulled from sale later this week (and taken offline) in the wake of its disastrous launch, Sony announced on its PlayStation Blog. Players who purchased Concord will be refunded, the studio said, as it \u201cexplore[s] options\u201d for the game, and \u201cdetermine[s] the best path ahead.\u201d Ryan Ellis, game director at Firewalk Studios, announced Concord\u2019s fate in a message to players, writing that \u201caspects of the game and our initial launch didn\u2019t land the way we\u2019d intended.\u201d \u201cConcord fans \u2014 we\u2019ve been listening closely to your feedback since the launch of Concord on PlayStation 5 and PC and want to thank everyone who has joined the journey aboard&hellip;<\/p>\n<p class=\"excerpt-more\"><a class=\"blog-excerpt button\" href=\"https:\/\/arcader.org\/news\/sony-pulls-concord-from-sale-will-refund-customers\/\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":956764,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":["post-956763","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-polygon"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sony pulls Concord from sale, will refund customers | Arcader News<\/title>\n<meta name=\"description\" content=\"Firewalk Studios\u2019 hero shooter Concord, which launched on PlayStation 5 and Windows PC on Aug. 23, will be pulled from sale later this week (and taken\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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