{"id":2609,"date":"2026-04-13T00:12:10","date_gmt":"2026-04-13T00:12:10","guid":{"rendered":"https:\/\/www.eurogamer.net\/article.php?article_id=2125529"},"modified":"2026-04-13T00:12:10","modified_gmt":"2026-04-13T00:12:10","slug":"ubisoft-investigating-missing-watch-dogs-legion-assassins-creed-valhalla-ps4-upgrades-on-ps5","status":"publish","type":"post","link":"https:\/\/arcader.org\/news\/ubisoft-investigating-missing-watch-dogs-legion-assassins-creed-valhalla-ps4-upgrades-on-ps5\/","title":{"rendered":"Ubisoft investigating missing Watch Dogs Legion, Assassin’s Creed Valhalla PS4 upgrades on PS5"},"content":{"rendered":"
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And offers workaround. <\/p>\n<\/p><\/div>\n

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PlayStation 4 versions of Watch Dogs Legion and Assassin’s Creed Valhalla should both offer free upgrades on PlayStation 5<\/a> – but many owners have said the option to redeem these isn’t showing up on their store.<\/p>\n

Ubisoft has today told Eurogamer it is aware and investigating the issue, which has been reported by dozens of people on Twitter and on Ubisoft’s own<\/a> support forums<\/a>.<\/p>\n

Word of the problem only became widespread last week after the release of the PS5 here in Europe, despite the console launching elsewhere in the world seven days prior.<\/p>\n

One potential workaround I’ve seen suggested in various places is to change your console’s region to Turkey, which has then made the upgrade option appear for some people. [UPDATE: Specifically, I’m told, to create a second PSN account set to Turkey to download the digital edition which then runs in English.]<\/p>\n

So what’s going on here? Well, it’s worth remembering the PlayStation Store has different versions of a game for different regions, as well as different console generations – and a common suggestion online is the European store listing is at fault.<\/p>\n

While you can still play the PS4 versions of these games on PS5, you’ll need the next-gen version to take advantage of improved audio and visuals, raytracing, adaptive trigger support and faster load times. <\/p>\n

Today, Ubisoft sent through the following instructions to try and get the upgrade (TL;DR, you should select “view product” and check in the game’s hub) – though I’ve also heard from affected users saying “view product” isn’t accessible to them.<\/p>\n

Here’s Ubisoft’s suggestion:<\/p>\n