{"id":1548466,"date":"2026-04-09T10:41:32","date_gmt":"2026-04-09T10:41:32","guid":{"rendered":"http:\/\/pjtqBC9CuP8EEyXqoVS9d3"},"modified":"2026-04-09T10:41:32","modified_gmt":"2026-04-09T10:41:32","slug":"whoopsie-microsoft-has-been-shipping-xbox-controllers-without-batteries-and-is-now-compensating-customers-with-rechargeable-kits","status":"publish","type":"post","link":"https:\/\/arcader.org\/news\/whoopsie-microsoft-has-been-shipping-xbox-controllers-without-batteries-and-is-now-compensating-customers-with-rechargeable-kits\/","title":{"rendered":"Whoopsie: Microsoft has been shipping Xbox controllers without batteries and is now compensating customers with rechargeable kits"},"content":{"rendered":"<article>\n<p>Minor Microsoft SNAFU detected. Turns out it has been shipping Xbox controllers without batteries for months (via <a href=\"https:\/\/www.neowin.net\/news\/if-your-new-xbox-controller-was-missing-batteries-microsoft-is-offering-compensations\/\" target=\"_blank\">Neowin<\/a>). Belatedly, Microsoft is now compensating customers by sending out a rechargeable battery kit, plus a USB Type-C cable for free.<\/p>\n<p>Xbox controllers are actually a little old school in having a user-accessible compartment that takes plain old AA batteries. Normally, the controllers ship with a couple of Duracell batteries to ensure that customers can game right out of the box.<\/p>\n<p>Somehow, however, that hasn&#8217;t been happening since December of last year, and Microsoft has now caught on to the oversight. <a href=\"https:\/\/x.com\/XboxSupport\/status\/2041733265929732557\">In a post on X<\/a>, the official Xbox Support account said, &#8220;A limited number of controllers have shipped without batteries since December. If you received one of these controllers, go here <a href=\"https:\/\/t.co\/C5u0tvZOlz\" target=\"_blank\" rel=\"nofollow\">aka.ms\/batteries<\/a> for a rechargeable battery on us. All controllers moving forward will include batteries.&#8221;<\/p>\n<div style=\"min-height: 250px;\">\n<div class=\"kwizly-quiz kwizly-Oq8PwW\"><\/div>\n<\/p><\/div>\n<p> <script src=\"https:\/\/kwizly.com\/embed\/Oq8PwW.js\" async><\/script><\/p>\n<p>Affected customers can hit the link, register their device, and follow the instructions to receive compensation. Specifically, what you get if you qualify for the freebie is an &#8220;Xbox Rechargeable Battery + USB\u2011C Cable&#8221; combo.<\/p>\n<p>That&#8217;s a pretty clear upgrade on the regular disposable cells that are meant to come with a new controller and normally comes at the cost of $25, <a href=\"https:\/\/www.amazon.com\/Xbox-Rechargeable-Battery-USB-C%C2%AE-Cable-one\/dp\/B08DFB4889\" target=\"_blank\">albeit it&#8217;s currently available on Amazon for about 15 bucks<\/a>.<\/p>\n<p>If the whole Duracell battery thing seems antiquated in this age of lithium everywhere, well, there are reports that the controllers come with those throw-away cells thanks to a marketing deal.<\/p>\n<figure class=\"van-image-figure inline-layout\" data-bordeaux-image-check >\n<div class='image-full-width-wrapper'>\n<div class='image-widthsetter' style=\"max-width:1080px;\">\n<p class=\"vanilla-image-block\" style=\"padding-top:56.85%;\"><img loading=\"lazy\" decoding=\"async\" id=\"jdBXkQC3Zvu97RUpuwyduW\" name=\"Xbox battery\" alt=\"Xbox rechargeable controller battery\" src=\"https:\/\/arcader.org\/wp-content\/uploads\/2026\/04\/whoopsie-microsoft-has-been-shipping-xbox-controllers-without-batteries-and-is-now-compensating-customers-with-rechargeable-kits.jpg\" mos=\"\" align=\"middle\" fullscreen=\"\" width=\"1080\" height=\"614\" attribution=\"\" endorsement=\"\" class=\"inline\"><\/p>\n<\/div>\n<\/div><figcaption itemprop=\"caption description\" class=\" inline-layout\"><span class=\"caption-text\">Microsoft is sending out $25 rechargeable battery kits. <\/span><span class=\"credit\" itemprop=\"copyrightHolder\">(Image credit: Microsoft)<\/span><\/figcaption><\/figure>\n<p><a href=\"https:\/\/www.gamespot.com\/articles\/xbox-controllers-have-been-shipping-without-batteries-for-months-but-microsoft-is-finally-compensating-people\/1100-6539269\/\" target=\"_blank\">Some even claim Duracell pays Microsoft to stick the batteries in Xbox controllers<\/a>, presumably on the assumption that it raises brand awareness in a positive context where those batteries are just about to enable a fun gaming experience.<\/p>\n<p>Those kinds of batteries arguably aren&#8217;t the most sustainable option for powering wireless devices. For sure, they are very handy for scenarios where something simple and highly compatible is required, and recharging isn&#8217;t an option. But as Microsoft itself says in reference to the Xbox Rechargeable Battery + USB\u2011C Cable kit, &#8220;say goodbye to disposable batteries and interrupted gameplay.&#8221;<\/p>\n<p>In short, you can make a decent argument that the controllers should come with that kit as standard, and it&#8217;s a teensy bit depressing if Microsoft is indeed stuffing Xbox controllers with disposable batteries as part of a marketing deal.<\/p>\n<p>Or at least Microsoft was. Then it wasn&#8217;t. Now it will again, presumably with the same Duracell items. Oh well.<\/p>\n<\/article>\n<p><a href=\"https:\/\/www.pcgamer.com\/hardware\/controllers\/whoopsie-microsoft-has-been-shipping-xbox-controllers-without-batteries-and-is-now-compensating-customers-with-rechargeable-kits\/\">Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Minor Microsoft SNAFU detected. Turns out it has been shipping Xbox controllers without batteries for months (via Neowin). Belatedly, Microsoft is now compensating customers by sending out a rechargeable battery kit, plus a USB Type-C cable for free. Xbox controllers are actually a little old school in having a user-accessible compartment that takes plain old AA batteries. Normally, the controllers ship with a couple of Duracell batteries to ensure that customers can game right out of the box. Somehow, however, that hasn&#8217;t been happening since December of last year, and Microsoft has now caught on to the oversight. In a post on X, the official Xbox Support account said, &#8220;A limited number of controllers have shipped without batteries since December. If you received one of&hellip;<\/p>\n<p class=\"excerpt-more\"><a class=\"blog-excerpt button\" href=\"https:\/\/arcader.org\/news\/whoopsie-microsoft-has-been-shipping-xbox-controllers-without-batteries-and-is-now-compensating-customers-with-rechargeable-kits\/\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":1548467,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[336],"tags":[484,66],"class_list":["post-1548466","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pc-gamer","tag-controllers","tag-hardware"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Whoopsie: Microsoft has been shipping Xbox controllers without batteries and is now compensating customers with rechargeable kits | Arcader News<\/title>\n<meta name=\"description\" content=\"Minor Microsoft SNAFU detected. 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